FAQ & Support
If you need help, reach out, real humans reply within 24 hours.
WHAT DOES CONNECTION VERIFICATION™ DO?
Connection Verification™ provides independent verification of radio campaign delivery through structured reconciliation of booked activity and operational records.
You enter booking data and upload activity logs.
The system produces a clear, factual view showing:
• when campaign activity occurred
• placement within the ad break (where available)
• which creative version was delivered
• where variances occurred
• alignment with the booked schedule
The purpose is simple:
To confirm delivery clearly and neutrally, without interpretation or judgement.
WHY IS VERIFICATION IMPORTANT?
Radio advertising operates across multiple stations, schedules, and markets.
Delivery variation is a normal part of broadcast environments.
What has historically been missing is a clear, independent way to see how campaigns actually delivered.
Verification provides that clarity, supporting alignment, faster reconciliation, and more confident decisions.
WHO IS THIS FOR?
Connection Verification™ supports anyone running radio campaigns, including:
• small businesses
• growing brands
• regional and national advertisers
• agencies and consultants
• radio stations and networks
The same structured model applies across campaigns of all sizes.
CAN IT SUPPORT LARGE OR MULTI-MARKET DEPLOYMENTS?
Yes.
Connection Verification™ supports both local campaigns and large-scale, multi-market activity.
The verification model, reporting structure, and support remain consistent regardless of scale.
HOW FAST IS REPORTING?
Reporting is generated quickly once booking and activity data are provided.
There is no complex setup or configuration, just structured, immediate visibility.
DOES THIS MEASURE PERFORMANCE OR RESULTS?
No.
Connection Verification™ does not measure performance, ROI, attribution, or audience behaviour.
Its role is to provide a clear, independent reference for campaign delivery.
IS THIS A MONITORING OR SURVEILLANCE TOOL?
No.
Connection Verification™ does not track competitors or analyse market activity.
It only processes campaign data provided by the account holder.
IS MY DATA PRIVATE?
Yes.
All campaign data remains private to your account.
Your information is:
• not shared
• not indexed
• not exposed
DO YOU PROVIDE REAL SUPPORT?
Yes, always human.
Every plan includes:
• responses within 24 hours
• help understanding reports
• setup guidance
• ongoing support as needed
WILL YOU SUPPORT STREAMING AND PODCAST VERIFICATION?
Yes.
Connection Verification™ is designed to extend into streaming and podcast environments.
These channels will follow the same model:
• booked vs operational alignment
• structured delivery visibility
• creative identification
• neutral, factual reporting
No performance or audience measurement will be included.
What if my campaign is small?
Smaller campaigns benefit from the same clarity.
The Starter plan applies the same verification structure, scaled to fewer stations.
WHAT IF MY CAMPAIGN CHANGES?
Campaigns evolve.
Booking data and activity records can be updated at any time, with outputs reflecting the most current information provided.
HOW DO I GET STARTED?
Register then choose your plan. Once your payment is complete you will find an instrcutions area in your account.
If you need assistance at any point, our team is available to help.
Support Contact
support@connectionstrategies.com.au
24-hour response commitment
If you need assistance, we’ll respond clearly and directly.