Connection Strategies Audio Ad Monitor™
Last updated: 8th December, 2025
Legal Index
- Privacy Policy
- Cookies Policy
- Terms & Conditions
- Acceptable Use Policy
- Refund & Cancellation Policy
- Service Level Agreement (SLA)
- Data Processing Addendum (DPA)
- AI Usage Disclosure
- International Users
- Contact Information
1. Privacy Policy
Connection Strategies (“we,” “our,” or “us”) is committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website and services.
1.1 Information We Collect
We may collect:
Personal Information
Name, email address, business details, and other information you provide when registering, contacting us, or using our services.
Usage & Technical Data
IP address, browser type, device information, pages viewed, timestamps, and interaction data collected through cookies and analytics tools.
Campaign & Reporting Data
Advertising booking details, uploaded logs, creative references, and reporting outputs required to provide verification services.
Communication Data
Records of correspondence, support requests, and feedback.
1.2 How We Use Your Information
We use your information to:
- Provide and operate our services
- Deliver verification reports and dashboards
- Respond to inquiries and provide support
- Improve platform functionality and user experience
- Monitor performance and security
- Comply with legal obligations
1.3 Sharing Your Information
We do not sell or rent your data.
We may share data with:
- Trusted service providers (hosting, analytics, email, payment processing)
- Legal or regulatory authorities where required
All third parties are required to handle data responsibly.
1.4 Data Security & Hosting
We apply reasonable technical and organisational safeguards to protect your data.
Our platform is hosted using reputable third-party infrastructure providers that implement industry-standard physical, network, and operational security measures.
While we secure application access and data handling, no system can guarantee absolute security.
1.5 Your Rights
Depending on your location, you may have the right to:
- Access your data
- Request correction or deletion
- Withdraw consent
- Opt out of marketing communications
Requests can be made by contacting:
📧 support@connectionstrategies.com.au
2. Cookies Policy
We use cookies and similar technologies to:
- Enable core website functionality
- Analyse traffic and usage patterns
- Improve performance and experience
You can manage or disable cookies via your browser settings. Disabling cookies may affect functionality.
3. Terms & Conditions
By accessing or using our website or services, you agree to these Terms.
3.1 Services
Connection Strategies Audio Ad Monitor™ provides advertising verification and reporting tools. We do not guarantee advertising outcomes, performance, or commercial results.
3.2 Accounts & Access
You are responsible for:
- Maintaining account security
- Ensuring accuracy of submitted data
- Lawful use of the platform
3.3 Payments
Payments are processed via PayPal.
Subscription fees are billed in advance and are subject to the plan selected at purchase.
3.4 Intellectual Property
All platform content, software, and branding remain the property of Connection Strategies.
Users retain ownership of their uploaded data.
3.5 Limitation of Liability
To the maximum extent permitted by law, we are not liable for:
- Indirect or consequential losses
- Business interruption
- Advertising performance outcomes
4. Acceptable Use Policy (AUP)
You agree not to:
- Upload unlawful, misleading, or unauthorised data
- Attempt to access systems without permission
- Reverse engineer or misuse the platform
- Use the service to harass or defame others
We reserve the right to suspend accounts for violations.
5. Refund & Cancellation Policy
- Subscriptions can be cancelled at any time prior to renewal
- Fees already paid are non-refundable unless required by law
- Refund requests are assessed case-by-case
6. Service Level Agreement (SLA)
Support Commitment
- Real human support
- Responses within 24 hours (business days)
Availability
We aim for high availability but do not guarantee uninterrupted service.
7. Data Processing Addendum (DPA)
For agencies and advertisers acting as data controllers:
- We process data solely to provide verification services
- Data is not reused or sold
- Reasonable safeguards are applied
- Data is deleted or returned upon request where feasible
8. AI Usage Disclosure
We may use automated and algorithmic processes to assist with:
- Pattern detection
- Reporting outputs
- Data analysis
AI tools do not replace human oversight and are used solely to support verification accuracy.
9. International Users
Our services may be accessed globally.
By using the platform, you acknowledge that data may be processed in jurisdictions different from your own, subject to appropriate safeguards.
10. Contact Information
For legal, privacy, or support inquiries:
📧 support@connectionstrategies.com.au